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Read the full transcript for this episode here.

Summary

Today I’m talking to Nick Schlueter, the co-owner of a type of business that we haven’t had on the podcast before. For lack of a better term, I’d call it a dueling pianos talent agency, but I suspect my guest would say that’s too fancy for a venture he and his business partner started kind of on accident.

In the interview we talk about how they got started, gradually made investments to offer more services, eventually expanded to other cities, and hired other performers along the way.

Resources

Book: The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty by Shep Hyken

Connect with Nick

Websites: http://NickSchlueter.com and http://DuelingHobbits.com